News & Views
Dental Partners of Boston ranks #1 National Patient Survey
Parkside Associates Inc. is a health care research firm in Park Ridge, IL committed to measuring and improving patient satisfaction.
In a 1997 National Study of Dental Patient Perceptions, Parkside Associates, Inc. identified a number of key quality characteristics, which influence patient's quality of care and satisfaction. These key quality characteristics include the dental care process, access, communication, technical competency and office staff. The most influential and important of these is the dental care process. This measure focuses directly on the interactions between patient and doctor during a dental encounter.
Sowles Trauring - Dental Partners of Boston set the highest score on the dental care process scale, technical competency and office staff. Furthermore, Dental Partners of Boston received the highest overall score and was the best performing dental practice in the National Study of Dental Perceptions.